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Troubleshooting – Aastra Telecom SIP 480I User Manual

Page 279

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Troubleshooting

41-001129-00 Rev 09, Release 1.4.1

9-5

Troubleshooting

T

roubleshooting

Reference

For information that describes solutions to most common problems using the IP
phones, see the next section,

“Troubleshooting Solutions”

on

page 9-6.

4

Click

to save your settings.

5

Click on Operation->Reset.

6

In the "Restart Phone" field click

to restart the IP phone.

To perform support tasks:

7

To store the local configuration file to the specified location, click on

in the "Get

local.cfg" field.

8

To store the server configuration file to the specified location, click on

in the

"Get server.cfg" field.

9

To display task and stack status information to the screen, click on

in the "Show Task

and Stack Status" field.

Note: The local and server configuration file information and the task and stack status information is
for use by Aastra Technical Support for troubleshooting purposes.

Aastra Web UI

Step Action

This manual is related to the following products: