3 troubleshooting list – FlexLink Spiral Elevator User Manual
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6.3
Troubleshooting list
No. Trouble
Possible
cause
Solution
1. Spiral
Elevator
does not work
No power (volts) at the gear motor
The cause for lack of
power to be
investigated by
qualified personnel.
Gear motor defective
Replace the motor
2. Spiral
Elevator
does not work, but
the motor is
running
Teeth on the sprocket wheel worn
Replace the sprocket
wheel.
It is recommended to
replace the entire chain
at the same time.
The metal chain is not located on the
sprocket
Realign the sprocket
and investigate the
cause.
Product jamming the Spiral Elevator
Remove the product
jam and check the width
/ height detectors (if
fitted).
Product weight overload / too much
product or weight on the Spiral
Elevator
Remove product and
operate within the
specification limits.
Metal chain broken
Repair or replace the
metal chain and check
sprockets.
3. Conveyor
plates
broken or
misaligned
Product jamming the Spiral Elevator
Remove the product
jam and check the width
/ height detectors (if
fitted).
Irregularities in the guide strips
Repair or replace the
relevant guide strip.
Foreign objects / material on conveyor
chain
Remove the foreign
objects or materials.
Chain too long, which makes the
plates grab at the entry to the
underside return guide
Shorten the chain (see
Section 6.2.3 on page
50).