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9 connecting to the wan switch – ZyXEL Communications VES-1000 User Manual

Page 142

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VES-1000 Series Ethernet Switch

15-4

Troubleshooting

Table 15-H Troubleshooting Telnet

STEPS CORRECTIVE

ACTION

8

If these steps fail to correct the problem, contact the distributor.

15.9 Connecting to the WAN Switch

The VES-1000 Series switch cannot connect to the WAN switch.

Table 15-I Troubleshooting Connecting to the WAN Switch

STEPS CORRECTIVE

ACTION

1

Check your cable connections. Use a straight through Ethernet cable when connecting the VES-1000 Series
switch to a WAN switch. Use a crossover Ethernet cable if you are daisy-chaining to other VES-1000 Series
switches and make sure trunking is disabled.

2

If Ethernet port trunking is enabled (in SMT menu 2), make sure the WAN switch also supports Ethernet port
trunking.

3

The factory default settings for the Ethernet port of the VES-1000 Series switch are:

Speed: Auto

Duplex: Auto

Flow control: On

Trunking: Disabled

If the VES-1000 Series switch’s auto-negotiation is turned off, an Ethernet port uses the pre-configured
speed and duplex mode when making a connection, thus requiring you to make sure that the settings of the
WAN switch Ethernet port are in the same order to connect.