Customer support, Contacting customer support, Gs-3012f user’s guide vi customer support – ZyXEL Communications ZyXEL Dimension GS-3012F User Manual
Page 6
GS-3012F User’s Guide
vi
Customer Support
Customer Support
If you have questions about your ZyXEL product or desire assistance, contact ZyXEL Communications
Corporation offices worldwide, in one of the following ways:
Contacting Customer Support
When you contact your customer support representative, have the following information ready:
♦ Product model and serial number.
♦ Firmware version information.
♦ Warranty information.
♦ Date you received your product.
♦ Brief description of the problem and the steps you took to solve it.
SUPPORT E-MAIL
TELEPHONE
1
WEB
SITE
METHOD
LOCATION
SALES E-MAIL
FAX
1
FTP
SITE
REGULAR MAIL
+886-3-578-3942
+886-3-578-2439
www.zyxel.com
www.europe.zyxel.com
ftp.zyxel.com
CORPORATE
HEADQUARTERS
(WORLDWIDE)
ftp.europe.zyxel.com
ZyXEL Communications Corp.
6 Innovation Road II
Science Park
Hsinchu 300
Taiwan
CZECH REPUBLIC
+420 241 091 350
+420 241 091 359
www.zyxel.cz
ZyXEL Communications Czech s.r.o.
Modranská 621
143 01 Praha 4 – Modrany
Ceská Republika
DENMARK
+45 39 55 07 00
+45 39 55 07 07
www.zyxel.dk
ZyXEL Communications A/S
Columbusvej 5
2860 Soeborg
Denmark
FINLAND
+358-9-4780-8411
+358-9-4780 8448
www.zyxel.fi
ZyXEL Communications Oy
Malminkaari 10
00700 Helsinki
Finland
FRANCE
+33 (0)4 72 52 97 97
+33 (0)4 72 52 19 20
www.zyxel.fr
ZyXEL France
1 rue des Vergers
Bat. 1 / C
69760 Limonest
France
GERMANY
+49-2405-6909-0
+49-2405-6909-99
www.zyxel.de
ZyXEL Deutschland GmbH. Adenauerstr.
20/A2 D-52146
Wuerselen
Germany
+1-800-255-4101
+1-714-632-0882
www.us.zyxel.com
NORTH AMERICA
+1-714-632-0858
ftp.us.zyxel.com
ZyXEL Communications Inc.
1130 N. Miller St.
Anaheim
CA 92806-2001
U.S.A.
+47 22 80 61 80
www.zyxel.no
NORWAY
+47 22 80 61 81
ZyXEL Communications A/S
Nils Hansens vei 13
0667 Oslo
Norway
1
“+” is the (prefix) number you enter to make an international telephone call.