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Calling the service station, Sending a service report, 6calling the service station – Ricoh H545 User Manual

Page 145

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Calling The Service Station

129

6

Calling The Service Station

The machine has a feature called Ser-
vice Report Transmission. Use this
feature when your machine is having
problems. The machine will transmit
information about the condition of
your machine to your service repre-
sentative. A technician will then be
able to find out what the problem is
before making a visit. Service Report
Transmission is available when the
fax number of the service representa-
tive has been programmed.

Sending A Service Report

When you need to send a service re-
port, do the following.

A

Press the

{{{{Function}}}} {{{{6}}}} then enter

the access code

{{{{2}}}} {{{{2}}}} {{{{2}}}} {2}.

Then press

{{{{7}}}} {{{{3}}}} and the {{{{Yes}}}}

key.

START

SYSTEM PARA. TX

B

Press the

{{{{Start}}}} key.

5551234

DIALING

Note

❒ If the transmission was not suc-

cessful, the machine will not re-
dial. You must repeat the
operation. Program your ma-
chine's own telephone number
in order for your service repre-
sentative to identify the sender
of the service report. (see P.165
“Initial Settings & Adjustments”
.)