Table, Table heading, Table row – Ricoh AP1400/AP2000 User Manual
Page 126: Possible cause, Solutions, Table body, If not, the data is not being sent to the printer, Windows 95/98, A click, C click
Troubleshooting
106
10
Note
❒ If you cannot solve the problem by taking the above actions, contact your
sales or service representative.
Possible Cause
Solutions
Is the Data In indicator
blinking or lit after start-
ing the print job?
If not, the data is not being sent to the printer.
❖
❖
❖
❖
If your printer is connected to the computer using the in-
terface cable
Check if the printer port settings are correct. For a paral-
lel port connection, port LPT1 or LPT2 should be set.
• Windows 95/98
A
Click
[Start]
, point to
[Settings]
, and then click
[Printers]
.
B
Select the icon of the printer by clicking it. Next, on
the
[File]
menu, click
[Properties]
.
C
Click
[Details]
tab.
D
Check the
[Print to the following port]
box to make
sure the correct port is selected.
• Windows 3.1x
A
On the
[Control Panel]
, double-click
[Printers]
icon.
B
Confirm that this printer is specified as the default
printer.
C
Click
[Connect]
.
D
Check the
[Ports]
box to make sure the correct port
is selected.
• Windows NT4.0
A
Click
[Start]
, point to
[Settings]
, and then click
[Printers]
.
B
Select the icon of the printer by clicking it. Next, on
the
[File]
menu, click
[Properties]
.
C
Click
[Port]
tab.
D
Check the
[Print to the following port]
box to make
sure the correct port is selected.
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❖
❖
❖
Network Connection
Contact your network administrator.