Nortel Networks Modular ICS 4.0 - Manual (Page 85)

P0881591 Issue 01 Modular ICS 4.0 System Coordinator Guide
Handling many calls at once
Using Hold
You can temporarily suspend a call by pressing
˙.
When a call is on hold, its indicator flashes on all telephones
that have access to the line. The call can be retrieved from any
of these telephones.
On the M7100 telephone,
˙ alternates between two
lines; one active, one on hold. The M7100 telephone cannot
retrieve a call placed on hold by another telephone.
Retrieving a held call
You can connect to a call on hold by pressing the flashing line
button of the held call.
Holding automatically
If your line has been programmed with full autohold, you can
switch from one call to another and have your calls put on hold
automatically.
Press the line button of the caller you want to speak to. Your
current caller is put on hold automatically.
Listening on hold
If you have been put on hold, you can hang up the receiver
while you wait for the other person to return.
1. Press
˙.
Tip -
Answered Hunt Group calls can be placed on hold
at the answering Norstar set. For more information on
Hunt Groups see “Programming Hunt Groups” on page
135.
p0881591.book Page 73 Wednesday, August 19, 1998 6:43 PM