Nortel Networks NN43001-321 User Manual

Page 61

CS 1000 SIP configuration and UDP location dialing

sip:convergeddesktop@SIPdomainname;nortelconverged=
conditionalfork

Ensure that the SIPdomainname is part of the string. The SIP
Domain name should have been configured during the SIP Trunk
Gateway configuration.

If the string is missing the SIP Domain name (that is, the string
is sip:convergeddesktop@;nortelconverged=conditionalfork),
then the SIP Domain name was not configured during the SIP
Trunk Gateway configuration. The SIP Domain name is found
under Signaling Server > Signaling Server xxx.xxx.xxx.xxx
Properties on the Edit web page (

Figure 14 "Edit web page"

(page 58)

This field is used in the INVITE message for Converged Desktop
terminating call handling if the telephone is both a multimedia
and a voice telephone.

User Info. field in the notify message for Converged
Desktop: Verify the field against the following string:

sip:convergeddesktop@SIPdomainname

Ensure that the SIPdomainname is part of the string. The SIP
Domain name should have been configured during the SIP Trunk
Gateway configuration.

If the string is missing the SIP Domain name (that is, the string is
sip:convergeddesktop@), then the SIP Domain name was not
configured during the SIP Trunk Gateway configuration. The SIP
Domain name is found under Signaling Server > Signaling
Server xxx.xxx.xxx.xxx Properties on the Edit web page
(

Figure 14 "Edit web page" (page 58)

This field is used in the NOTIFY message for Converged
Desktop.

g. RAN route for Announce: Enter the Recorded Announcement

(RAN) route number for call announce. The route was configured
in LD 16. The range is 0 to 127 for Small Systems. The range
is 0 to 511 for Large Systems.

The RAN definition in this field can be used in two distinct ways:

•

Call progress – A customer may want to announce to a caller
that their call is proceeding and to please wait. RAN can be
used when delays may be longer than expected, as PCA
makes calls to other devices. If RAN is not used, callers will
hear only ringback tone.

•

PCA busy – If PCA agents are busy processing a call and the
caller must wait for a PCA so CDS can process the call, the

Nortel Communication Server 1000

Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide

NN43001-321

01.05

Standard

Release 5.0

15 February 2008