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Nortel Networks NN43001-321 User Manual

Page 25

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How Converged Desktop Services works

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When receiving a call, the functionality of the PC Client is different from that
when making a call. With CDMO, a call to a converged telephone always
rings the converged telephone. It does not invoke PA routing. But with
CDMV, a call to a converged telephone on MCS 5100 invokes PA routing to
determine if it is to ring the converged telephone or another telephone.

AML ELAN numbers and VAS numbers

The messaging required for CDS to operate between the CS 1000 Call
Server and the Signaling Server is achieved by defining two functions:

Application Module Link (AML) — AML is the definition of a link to
provide connectivity between two applications.

Value Added Server (VAS) — VAS is the Application Layer link carried
through the AML link.

A new range of AML/VAS IDs has been created for CDS. To distinguish
this AML link from existing AML ELAN links, the AML ELAN link numbers
and VAS numbers are:

a range of 32–47 (inclusive) on Small Systems

a range of 32–127 (inclusive) on Large Systems

with numbers greater than 32 reserved for the "logical" AML ELAN link.

These numbers enable multiple CDS gateways and multiple MCS 5100
systems to be supported on CS 1000 systems in addition to other Meridian
Link products (such as Symposium, CallPilot, or IP Call Recording), which
also use ELAN link numbers.

The 16 existing AML links are used for physical connections to other
applications.

Click-to-Call

The Click-to-Call feature enables users to originate voice calls from their PC
Client when in Converged Mode. This feature is not available to CS 1000
telephones not configured for CDS.

Note: Click-to-Call operation for MCS 5100 Clients in Unconverged
Mode may differ from that described.

When the call is established, a voice path is set up between the telephone
of the originating converged user and the terminating side. The PC Client is
not used to establish the voice path.

The user originates a Click-to-Call call by clicking on a number or address
from such things as an address book, a call log, a buddies list, an inbox, an
outbox, or by entering an address in an address field on the PC Client.

Nortel Communication Server 1000

Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide

NN43001-321

01.05

Standard

Release 5.0

15 February 2008

Copyright © 2005-2008, Nortel Networks

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