Printer receives a blank fax – Lexmark 5400 Series User Manual
Page 133

Check the Dial Prefix
setting
1
From the control panel, press Fax Mode.
2
Press
.
3
Press
or
repeatedly until Fax Setup appears.
4
Press .
5
Press
or
repeatedly until Dialing and Sending appears.
6
Press .
7
Press
or
repeatedly until Dial Prefix appears.
8
Press .
9
To change the setting, press
or
repeatedly until Create appears.
10
Press .
11
Enter the prefix to be dialed before each telephone number.
12
Press .
Check Speed Dial
number
•
Check to make sure Speed Dial has been programmed for the number that you wish to
dial. See “Setting up Speed Dial using the computer” on page 60.
•
As an alternative, dial the telephone number manually.
Be sure that printer is
detecting a dial tone
•
See “Sending a fax while listening to a call (On Hook Dial)” on page 57.
•
Check the Dial Method setting.
1
Listen for a dial tone. If you hear a dial tone but the printer hangs up without dialing,
this means it did not recognize the dial tone.
2
From the control panel, press Fax Mode.
3
Press
.
4
Press
or
repeatedly until Fax Setup appears.
5
Press .
6
Press
or
repeatedly until Dialing and Sending appears.
7
Press .
8
Press
or
repeatedly until Dial Method appears.
9
Press .
10
Press
or
repeatedly until Dial Behind PBX appears.
11
Press to save this setting.
Printer receives a blank fax
Check original
Ask the sender to verify the original document was loaded correctly.
Check ink
Check the ink levels, and install a new print cartridge if necessary.
Troubleshooting
133