Photo smudges, Copy troubleshooting, Copier does not respond – Lexmark 5400 Series User Manual
Page 127: Scanner unit does not close, Poor copy quality

Photo smudges
Photo smudges
To prevent smudging, avoid touching the surface of a printed photo. For best results,
remove each printed sheet individually from the paper exit tray, and allow the prints to dry
at least 24 hours before stacking, displaying, or storing.
Copy troubleshooting
Copier does not respond
Check messages
If an error message is displayed, see “Error messages” on page 138.
Check power
If the
light is not on, see “Power button is not lit” on page 121.
Software may not be
installed correctly
For more information, see “Software may not be installed correctly” on page 124.
Scanner unit does not close
Check for obstructions
1
Lift the scanner unit.
2
Remove any obstruction keeping the scanner unit open.
3
Lower the scanner unit.
Poor copy quality
•
Blank pages
•
Checkerboard pattern
•
Distorted graphics or pictures
•
Missing characters
•
Faded print
•
Dark print
•
Skewed lines
•
Smudges
•
Streaks
•
Unexpected characters
•
White lines in print
Check messages
If an error message is displayed, see “Error messages” on page 138.
Check ink
Check the ink levels, and install a new print cartridge if necessary.
Clean the scanner glass If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water.
Review steps to
improve print quality
See “Improving print quality” on page 115.
Adjust the brightness
of the copy
1
Load the document facedown on the scanner glass.
2
From the control panel, press Copy Mode.
3
Press Lighter/Darker.
4
Press
or
repeatedly to lighten or darken the copy.
5
Press Start Color or Start Black.
Troubleshooting
127