Lexmark 9500 Series - Manual (Page 250)

Conversion Failed
A
TTACHED FILE COULD NOT BE READ OR IS INVALID
Make sure the file:
• Is in an accessible location.
• Has the appropriate security permissions and is not read-only.
• Is a valid file of the type indicated by its extension.
F
AX
S
OLUTIONS
S
OFTWARE DOES NOT LAUNCH PROGRAMS
When attempting to attach a file, certain software programs cannot be launched by the Fax Solutions Software
and yield an error message. If this happens, try the following:
1 Close the Fax Solutions Software.
2 Manually launch the software program used to create the file, and then open the file.
3 From the software program, click File ΠPrint.
The Print dialog appears.
4 From the Name drop-down menu, select the printer that begins with “Fax” followed by the name of your printer,
and then click OK.
The Send Fax wizard appears.
5 Follow the instructions on the Send Fax dialog.
When you get to step 3, select Printed Document from the Documents to Send list box, and then click Next.
6 Click Send to finish sending your fax.
Error messages on the printer display
Alignment Error
These are possible solutions. Try one or more of the following:
R
EMOVE TAPE FROM PRINT CARTRIDGE
1 Remove the print cartridge.
2 Make sure the sticker and tape have been removed.
1 2
3 Reinsert the cartridge.
4 Press to align the cartridge.
For more information, see “Aligning print cartridges” on page 181.
Troubleshooting
250