Can send but not receive faxes – Lexmark 9500 Series User Manual
Page 241

D
O
YOU
HAVE
V
OICE
M
AIL
SERVICE
?
Voice Mail offered through your local telephone company may disrupt fax transmissions. To enable both Voice
Mail and the printer to answer calls:
•
See “Setting the distinctive ring” on page 173. Setting selections include single ring, double ring, triple ring,
and any ring.
•
Consider adding a second telephone line for the printer.
C
HECK
COUNTRY
CODE
Make sure the country code has been set for the country or region where you are operating the printer:
1
From the control panel, press
or
repeatedly until Setup is highlighted.
2
Press .
3
Press
or
repeatedly until Change Printer Default Settings is highlighted.
4
Press .
5
Press
or
repeatedly until Country is highlighted.
6
If the country name is correct, press
to save the setting.
7
If you want to change the country, press
or
repeatedly until the country or region where you are operating
the printer appears.
8
Press
to save the setting.
I
S
YOUR
PRINTER
MEMORY
FULL
?
1
Dial the receiving number.
2
Scan the original document one page at a time.
Can send but not receive faxes
These are possible solutions. Try one or more of the following:
L
OAD
PAPER
Load paper to print any faxes that have been stored in the printer.
M
AKE
SURE
A
UTO
A
NSWER
IS
ON
If Auto Answer is on:
•
The printer will answer after the preset number of telephone rings.
•
If you are using a distinctive ring, see “Setting the distinctive ring” on page 164.
1
From the control panel, press
or
repeatedly until Fax is highlighted.
2
Press .
3
Press
or
repeatedly until you reach Auto Answer.
Troubleshooting
241