Lexmark 9500 Series - Manual (Page 229)

4 Click Printer to look at the drop-down menu.
• Make sure no check mark appears next to Pause Printing.
• If a check mark does not appear next to Set As Default Printer, you must select the correct printer from a
list each time you print.
Banner paper jams
These are possible solutions. Try one or more of the following:
C
LEAR BANNER PAPER JAMS
1 Press to turn off the printer.
2 Remove the jammed banner paper from the printer.
R
EVIEW BANNER PRINTING CHECKLIST
• Use only the number of sheets needed for the banner.
• Select the following settings to enable the printer to feed paper continuously without jamming:
1 With a document open, click File ΠPrint.
2 Click Properties, Preferences, Options, or Setup.
3 Click the Advanced tab.
4 From the Layout drop-down box, select Banner.
5 From the Banner Paper Size drop-down box, select Letter Banner or A4 Banner as the paper size.
6 Click the Print Setup tab.
7 From the Orientation area, select Portrait or Landscape.
8 Click OK or Print.
Paper continues to jam
A
RE YOU USING PAPER DESIGNED FOR AN INKJET PRINTER
?
Check the type of paper you are using. Some low-quality papers may be too thin or too slick to be fed correctly
into the printer. For more information, see “Choosing compatible specialty paper types” on page 96.
A
RE YOU LOADING THE PAPER CORRECTLY
?
For more information, see “Loading paper in Tray 1” on page 70.
Note: Do not force paper into the printer.
Troubleshooting
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