Printer receives a blank fax – Lexmark 9500 Series User Manual
Page 243

5
Press
or
repeatedly until Dialing and Sending is highlighted.
6
Press .
7
Press
or
repeatedly until you reach Dial Prefix.
8
To change the setting, press
or
repeatedly until Create appears.
9
Press .
10
Enter the prefix to be dialed before each telephone number.
11
Press to save.
C
HECK
S
PEED
D
IAL
NUMBER
•
Check to make sure Speed Dial has been programmed for the number that you wish to dial. See “Setting up
Speed Dial” on page 174.
•
As an alternative, dial the telephone number manually.
B
E
SURE
THAT
PRINTER
IS
DETECTING
A
DIAL
TONE
•
See “Sending a fax while listening to a call (On Hook Dial)” on page 154.
•
Check the Dial Method setting.
1
Listen for a dial tone. If you hear a dial tone but the printer hangs up without dialing, this means it did not
recognize the dial tone.
2
From the control panel, press
or
repeatedly until Fax is highlighted.
3
Press .
4
Press
or
repeatedly until Fax Setup is highlighted.
5
Press .
6
Press
or
repeatedly until Dialing and Sending is highlighted.
7
Press .
8
Press
or
repeatedly until you reach Dial Method.
9
Press
or
repeatedly until Behind PBX (Dial Tone Detect Off) appears.
10
Press
to save.
Printer receives a blank fax
These are possible causes and solutions. Try one or more of the following:
C
HECK
ORIGINAL
DOCUMENT
Ask the sender to verify the original document was loaded correctly.
C
HECK
INK
Check the ink levels, and install a new print cartridge if necessary.
Troubleshooting
243