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Siemens SE505 User Manual

Page 102

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106

Appendix

Gigaset SE505 dsl/cable / de / A31008-E505-B100-1-19 / appendix.fm / 16.07.2003

You cannot connect to the

Internet.

Check that you are using the right cable to connect

to the modem. Depending on the modem you are

using, the cable must have either straight or cross

wiring. Please consult your modem operating

instructions. The Ethernet cable supplied has

straight wiring.

Check whether the Auto Connect option has been

deactivated (for PPPoE or PPTP connections). In this

case, connections cannot be opened automatically.
Select Auto Connect. Remember that this setting

may lead to higher costs if you are billed on the time

used.

The connection may have been terminated

manually with the Auto Connect option selected.
– Open the connection manually using the Connect

button again or

– restart your router.

In both cases, the Auto Connect setting will be

active again.

You cannot open a

connection from a wireless

device to the Gigaset SE505

dsl/cable.

The wireless network adapter is not using the correct

SSID.

Change the SSID on the network adapter.

WEP encryption has been activated on the Gigaset

SE505 dsl/cable but not on the wireless network

adapter or it is using the wrong WEP key.

Activate WEP encryption on the network adapter

with the correct key.
If you do not know the key, you will have to reset

your router (see page 108).

Warning: Please bear in mind that this will restore all

configuration settings to the factory settings.

The Gigaset SE505 dsl/cable

or other PC's cannot be

reached by a PC in the

connected LAN with a ping

command.

Make sure that TCP/IP has been installed and

configured on all the PCs on the local network.

Check that the IP addresses have been properly

configured. In most cases, you can use the Gigaset

SE505 dsl/cable's DHCP function to assign dynamic

addresses to the PC's in the LAN. In this case, you

have to configure the TCP/IP settings of all the PC's

so that they obtain the IP address automatically.
If you configure the IP addresses in the LAN

manually, remember to use the subnet mask

255.255.255.x. This means that the first three parts

of the IP address on each PC and the router have to

be identical. The router also has to be configured as

DNS server and as default router.

Symptom

Possible cause and solutions