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Appendix, Fault tracing, Fault tracing" on – Siemens SE505 User Manual

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105

Appendix

Gigaset SE505 dsl/cable / de / A31008-E505-B100-1-19 / appendix.fm / 16.07.2003

Appendix

Fault tracing

This chapter describes common problems and their solution. The Gigaset SE505 dsl/

cable is easy to monitor thanks to its LED displays. Problems can be quickly identified. If

you cannot solve the connection problem after checking the LED displays, please

consult the other sections of the following table.

Symptom

Possible cause and solutions

Power lamp does not light

up.

No power supply.

Check whether the mains adapter is connected to

the Gigaset SE505 dsl/cable and a power outlet.

Check whether the power outlet and the mains

adapter are working properly. If the mains adapter is

not working properly, please get in touch with our

customer service unit (see page 110).

The LAN LED on a connected

device does not light up.

No LAN connection

Make sure that the connected device is switched on.

Check whether the Ethernet cable is plugged in.

Check that you are using the right cable type (CAT 3,

4 or 5) and that the cable is not too long (100 m).

Check that the network card on the connected

device and the cables are not defective. If necessary,

replace a defective network card or cable.

Use the Windows device manager (My Computer -

Properties) to check whether the network card is

functioning. If you see a red cross or a question

mark, then the driver may not have been installed or

there is a resource conflict. Follow the Windows

instructions to remedy the problem.

WAN LED does not light up.

Make sure that the connected modem is switched

on.

Check that the connection cable is plugged in.