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Checking service information – Siemens GIGASET C475 IP User Manual

Page 171

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170

Appendix
Checking service information

Gigaset C470-475 IP / EN for IM-Ost / A31008-xxxx-xxxx-x-xxxx / appendix.fm / 18.12.07

Ve

rs

ion 2.

1,

08.0

1.20

07

Checking service information

You may need the service information of your phone (base station and handset) for Cus-

tomer Services.

Base station service information

Precondition: You are conducting an external call. The connection has been established

for at least 8 sec.

§Options§

¢

Service Info

Confirm selection with

§OK§

.

The following information is displayed:

1:

Serial number of the base station (RFPI)

2:

Serial number of your handset (IPUI)

3:

Informs the service employees of the base station settings (in hex diagram), e.g. the

number of registered handsets, repeater mode. The last 4 digits indicate the number of

operating hours (hexadecimal).

4:

Variant, version of the firmware (digits 3 to 5).

5:

Gigaset.net number of your phone. With this number you can call a service employee

over the Internet without needing to be registered with a VoIP provider. This means that

the employee can test online connections and VoIP telephony irrespective of the VoIP pro-

vider.

Service information of the handset

In the handset idle status:
Open the menu by pressing

v.

¤

Press the following keys one after the other:

*#QL#

The following information, among other details, is displayed on the handset:

1:

Serial number (IPUI)

2:

Number of operating hours

3:

Variant, version of handset software

This manual is related to the following products: