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Interphase Tech RAS Communications Controller 5536 User Manual

Page 148

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Problems and Possible Solutions

128

Interphase Corporation

Multilink is not
enabled in the
RAS phonebook
entry properties

Select the Enable Multilink option in the Network
Configuration dialog box. (On the Remote Access
Setup dialog box, select a port and click Configure.
For information about accessing the Remote Access
setup dialog box, see

Index of Common Tasks on page

177

.)

Multilink
connection does
not connect all
ISDN channels
required

1. Make sure that your ISDN subscription and the

remote ISDN subscription offer as many B channels
as the multilink requires.

2. Make sure that the number of free ISDN channels is

sufficient for this multilink call. (Check both sides
of the connection.)

RAS initialization
failed in the
driver-event log

Look up the failure cause in your Microsoft RAS
documentation.

No valid
configuration

message in
SynWatch
configuration
panel

1. Check whether the board and the associated drivers

are installed correctly. (See

Index of Common Tasks

on page 177

.)

2. In the WAN Adapters Setup utility, make sure the

ISDN Layer is present in the firmware.

CSU activation
failed at load time

If a message appears at load time informing you that
the CSU activation failed, you probably entered an
invalid password for CSU activation.

On the DS1 Properties dialog box, enter the password
again to activate the CSU and reload. See

Editing DS1

Properties on page 82

for additional information.

Problem

Possible Solution(s)