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Service aids, Display diagnostic log, Display vital product data (vpd) – IBM SY27-0345-06 User Manual

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Possible symptoms of a software problem:

A component stops operating and hardware diagnostics do not identify a hard-
ware problem

System stalls

A severe drop occurs in system performance

Data is incorrectly transmitted

A system does not receive data that was correctly transmitted

Service Aids

Service aids are utility programs that provide additional diagnostic assistance. The
service aids for the IBM 2210 are for use under the direction of support personnel.
They allow you to:

Display the diagnostic log
Display the vital product data (VPD)

Display Diagnostic Log

Diagnostic information is stored in a hexadecimal dump format.

Display Vital Product Data (VPD)

For the 12x models, the VPD for this machine is displayed in a hexadecimal format.

For the 14T 1Sx, 1Ux, and 24x models, the VPD for this machine is displayed in
character format.

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2210 Service and Maintenance