Distribution of fax documents, Scan to pc (smtp) transmissions – Minolta Scanner Mode User Manual
Page 305
15
Troubleshooting
15-12
Scanner Mode
Distribution of Fax Documents
Scan to PC (SMTP) transmissions
Problem
Cause
Remedy
Page
referen
ce
An attempt
was made to
distribute mail,
but the
transmission
failed.
An e-mail address is not
specified for the account from
where mail distribution is set.
In order to send mail, an e-
mail address must be
specified. Register an e-mail
address for the account from
where mail distribution will be
set.
Mail
distribution
was specified
from the
copier, but the
mail did not
arrive at the
forwarding
location.
The forwarding address is
incorrect.
Check the e-mail address in
the one-touch key specified as
the forwarding location.
Other causes
An error e-mail message may
be received at the e-mail
address of the account that is
setting mail distribution.
Check the contents of the e-
mail message.
Problem
Cause
Remedy
Page
referen
ce
Transmission
is not possible.
Refer to the transmission error
codes.
Touch the [Com.] button on
the Job List screen to check
the details of the transmission
error, and then refer to the
table of error codes.
The LAN cable is damaged.
Replace the LAN cable.
-
The data is not
received by
the computer.
Refer to the transmission error
codes.
Touch the [Com.] button on
the Job List screen to check
the details of the transmission
error, and then refer to the
table of error codes.