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Resolving the incomplete transfer problems – FARGO electronic HDP820 User Manual

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Fargo Electronics, Inc.

HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.0)

121

Resolving the incomplete Transfer problems

Symptom: Printed image has ragged edges; HDP Film seems to have peeled off.

Step Procedure

1

Ensure that the Lamination Roller makes uniform contact with the card.

a. Confirm that (1) the Lamination Roller moves up and down freely and (2) the

Thermocouple wire does not restrict movement.

2

Increase the Transfer Temperature setting within the Image Transfer tab of the
Printer Driver.

a. Open the Printer control panel from the computer.

If using Windows 98Se/ME, right click on the HDP800 Series Card
Printer Icon and select Properties.

If using Windows NT 4.0, right click on the HDP800 Series Card Printer
and select Document Defaults.

If using Windows 2000/XP, right click on the HDP800 Series Card Printer
and select Printing Preferences.

b. Click on the Image Transfer tab.

c. Adjust the Transfer Temperature to a more positive value.

OR

Increase the Transfer Temperature through the LCD

a. Select Menu from the LCD.

b. Select Setup Printer and then select Transfer Temp.

c. In increments of three, increase the Transfer Temp through the LCD Setup

Menu and print a card.

3

Ensure that the Modules are seated properly

a. Open the front access door.

b. Ensure that the release lever is completely in the upright and locked position.

c. Verify that the latches are completely locked down.