9 managing calls, Managing call history records, Viewing the call history list – H3C Technologies H3C Intelligent Management Center User Manual
Page 82: 9 managing, Calls
73
9 Managing calls
Call management includes the following functions:
•
Call history management—Enables you to query and view the call history information.
•
Extensions group management—Enables you to view, add, modify, and delete extensions groups
and extension numbers in the groups.
Managing call history records
VSM periodically synchronizes with the VCX billing server to obtain the call detail records of all IP
phones in the voice network and populate the Call History List.
Viewing the Call History List
1.
Click the Service tab.
2.
Select Voice Service Manager > Call Management > Call History from the navigation tree.
The Call History page appears. The latest synchronization time and result appear next to the Call
History List field.
•
Call History List contents
{
Calling Number—Phone number of the calling phone. This field displays 0 if VSM does not
obtain the calling number for the call history record from the VCX billing server.
{
Called Number—Phone number of the called phone. This field displays 0 if VSM does not
obtain the called number for the call history record from the VCX billing server.
{
Call Duration (s)—Call duration in seconds.
{
Start Time—Start time of the call, in YYYY-MM-DD hh:mm:ss format.
{
Termination Cause—Reason that the call was terminated.
−
Succeeded
−
N/A
−
Temporarily Unavailable
{
Server Name—Name of the server in which the calling phone is registered. You can click the
server name to view its details.
{
Server IP—IP address of the server in which the calling phone is registered.
Navigating the Call History List
•
Click the Previous Page icon
to page backward in the Call History List.
•
Click the Next Page icon
to page forward in the Call History List.
•
Click the First Page icon
to page backward to the front of the Call History List.
•
Click the Last Page icon
to page forward to the end of the Call History List.
Click 8, 15, 50, 100, or 200 at the upper right of the Call History List to configure how many items per
page you want to display.