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1 VoIP Overview ·························································································································································· 1
Functions of VSM ······························································································································································ 1
Resources view ························································································································································· 2
Configuration ···························································································································································· 2
Voice service ····························································································································································· 2
Call management ····················································································································································· 2
VoIP QoS evaluation ················································································································································ 2
VSM settings ····························································································································································· 2
VSM Quick Start ································································································································································ 2
Adding voice devices to the VSM ·························································································································· 3
Importing the device software ································································································································· 3
Deploying devices ···················································································································································· 3
Troubleshooting ························································································································································ 3
Viewing VoIP QoS···················································································································································· 3
2 Viewing the homepage ············································································································································ 4
Bar chart for call times for the last 24 hours ·················································································································· 4
Call statistics for the last 24 hours ·································································································································· 4
Top 5 calling numbers over last 24 hours ······················································································································ 5
Top 5 called numbers over last 24 hours ······················································································································· 6
Faulty voice devices ·························································································································································· 6
3 VCX device management ········································································································································· 8
VCX device ········································································································································································ 8
Viewing the VCX device list ············································································································································· 8
Querying the VCX device ············································································································································· 10
Synchronizing the VCX information ····························································································································· 10
Configuring the VCX device ········································································································································· 10
Managing licenses ················································································································································ 10
Viewing disk information ······································································································································ 13
Viewing CPU information ····································································································································· 14
Managing traps ····················································································································································· 14
Managing RAID ····················································································································································· 15
Configuring other parameters ······························································································································ 17
Managing the installed version···························································································································· 17
Maintaining VCX components ······································································································································ 18
Viewing VCX configurations ································································································································ 18
Managing trap messages sent by the SNMP agent ·························································································· 19
Configuring the XML accounting server ·············································································································· 20
Configuring the VCX data server ························································································································· 23
Configuring the application downloader ··········································································································· 25
Configuring the SIP call processor ······················································································································ 27
Configuring QoS monitoring and trusted endpoints ························································································· 28
Managing servers·················································································································································· 30
Configuring servers ··············································································································································· 32
Configuring IP messaging system ························································································································ 33
Viewing voice performance monitoring information ·································································································· 35
4 Managing NBX devices ········································································································································· 36
Viewing the NBX Device List ········································································································································· 36
