Nortel Networks Attendant Console Instruction Manuals and User Guides
We have 1 Instruction Manual and User Guide for Attendant Console Nortel Networks
Manuals 
| Recognized languages: | English |
|---|---|
| Pages: | 96 |
| Size: | 1.10 MB |
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Document Outline
- Attendant Console User Guide
- Contents
- Chapter 1
- Introduction to Attendant Console
- Chapter 2
- Getting started
- Chapter 3
- Using the Attendant Console window
- Chapter 4
- Handling calls
- Answering calls as an attendant
- Using the Target list box
- Transferring a call
- Parking, holding and screening calls
- Screening calls
- Contacting employees using Voice Call
- Linking and Joining calls
- Creating a conference call
- Handling a callback call
- Making a call from your extension
- Handling calls at an employee’s telephone
- Chapter 5
- Maintaining caller and employee information
- Chapter 6
- Generating reports
- Glossary
- Index