Creating a conference call – Nortel Networks Attendant Console User Manual
Page 61
Chapter 4 Handling calls 61
Attendant Console User Guide
Creating a conference call
To create a conference call to an outside number
1
With an active incoming call on Attendant Console, in the Target list box type an outside
telephone number.
2
Click the Link Transfer button.
The Loop button label shows Active, and the number in the Target list box is tone dialed.
3
Click the Link button to set up a conference call between the incoming call, the outgoing call
and the Attendant.
4
When the conference call is finished, click the Release button to disconnect from the call.
Note:
To disable the Link Transfer button:
•
On the Tools menu click Options.
The Options dialog box appears.
•
Select Disable Link Transfer Option.