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Flowchart 2.18-nonfunctioning keyboard, Flowchart 2.18—nonfunctioning keyboard – HP PAVILLION ZD7000 User Manual

Page 52

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2–28

Maintenance and Service Guide

Troubleshooting

Flowchart 2.18—Nonfunctioning Keyboard

Y

N

OK?

Keyboard

not operating

properly.

External

device

works?

Replace

system

board.

Replace

system

board.

Connect notebook

to good external

keyboard.

Reseat internal

keyboard

connector

(if applicable).

Replace internal

keyboard or

cable.

OK?

Y

N

Y

N

Done

Done

333621-001.book Page 28 Wednesday, September 17, 2003 12:24 PM