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Flowchart 2.12-no os loading, hard drive, part 3 – HP PAVILLION ZD7000 User Manual

Page 46

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2–22

Maintenance and Service Guide

Troubleshooting

Flowchart 2.12—No OS Loading, Hard Drive, Part 3

Y

System

files on hard

drive?

Continued from
Flowchart 2.11,

No OS Loading

from Hard Drive,

Part 2.

Clean virus.

Done

N

Install OS

and reboot.

Virus

on hard

drive?

OS

loading from

hard drive?

Y

N

Y

N

Y

N

Diagnostics

on diskette?

Replace

hard drive.

Run diagnostics

and follow

recommendations.

Run SCANDISK

and check for

bad sectors.

Can bad

sectors

be fixed?

Replace

hard drive.

Y

N

Y

N

Fix bad

sectors.

Boot from

hard drive?

Replace

hard drive.

Done

333621-001.book Page 22 Wednesday, September 17, 2003 12:24 PM

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