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Flowchart 2.15-no audio, part 1 – HP PAVILLION ZD7000 User Manual

Page 49

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Troubleshooting

Maintenance and Service Guide

2–25

Flowchart 2.15—No Audio, Part 1

No audio.

N

Notebook in

expansion base

(if applicable)?

Internal

audio?

Audio?

Done

Undock

Audio?

Done

Turn up audio

internally or

externally.

Go to

Flowchart 2.16,

No Audio, Part 2.

Go to

Flowchart 2.16,

No Audio, Part 2.

Go to

Flowchart 2.17,
Nonfunctioning

Device.

Replace the following expansion base
components one at a time, as applicable.
Check audio status after each change.

1. Reseat expansion base audio cable.
2. Replace audio cable.
3. Replace speaker.
4. Replace expansion base audio board.
5. Replace backplane board.
6. Replace I/O board.

Y

Y

Y

Y

N

N

N

333621-001.book Page 25 Wednesday, September 17, 2003 12:24 PM