Blackmagic Design DeckLink Studio 4K Capture & Playback Card - Manual (Page 47)

Help 47
Getting Help
The quickest way to obtain help is to check the latest support material for your specific hardware at the
Blackmagic Design online support pages.
Blackmagic Design Online Support Pages
The latest manual, software and support notes can be found at: www.blackmagicdesign.com/support
Contacting Blackmagic Design Support
If you can't find the help you need in our support material, you can email us by using the "Send request"
button on the support page of your specific hardware. Alternatively, you can call your nearest Blackmagic
Design support office at: www.blackmagicdesign.com/company
Checking the Version Currently Installed
To check which version of Desktop Video software is installed on your computer, open the Blackmagic
Design Desktop Video system preferences. The version number appears in the title bar.
‚ On Mac OS X, open the System Preferences to locate the Blackmagic Design icon. Click the
Blackmagic Design icon to reveal the version number.
‚ On Windows 7 and Windows 8, open the Control Panel and click on the “Hardware and Sound”
category to reveal the Blackmagic Design Control Panel. Click the Blackmagic Design Control
Panel to reveal the version number.
‚ On Linux, go to "Applications" and then "Sound and Video" to locate the Blackmagic Control
Panel. Open the control panel to reveal the version number.
How to Get the Latest Updates
After checking the version of Desktop Video installed on your computer, please visit the Blackmagic Support
Center at www.blackmagicdesign.com/support to check for the latest updates. While it is advisable to run
the latest updates, you should avoid updating software when in the middle of an important project.
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