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Software problems – Epson Endeavor 468C User Manual

Page 153

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If you still have trouble with your hard disk, you can back up

your data and physically reformat the disk. Then you’ll need to

reinstall the operating system and copy your files back onto the

disk. See your operating system manual for instructions.

If you cannot access data on your hard disk or you are

receiving read/write errors, the disk may have a physical

problem. Contact the Epson Connection for assistance.

Software Problems

If you have trouble with an application program, try the

following:

1. If the application program does not start, check that you are

following the correct procedure for starting the program,

and that it is installed correctly. If you have a hard disk and

the program is stored in a directory on that drive, make

sure you are logged onto or specifying the correct directory.

If you don’t have a hard disk, make sure you inserted the

correct diskette in drive A.

2. Your computer can run at fast or slow speed. While almost all

programs work properly at the faster speed, some must run

at the slower speed. Check your software manual to see if

this is the case, and change the processor speed if necessary.

See “Changing the Processor Speed” in Chapter 3 for

instructions and information on using copy-protected

programs.

Troubleshooting

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