Epson Endeavor 468C - Manual (Page 138)

3. When you see Press if you want to run
SETUP,
do not press You see the System
Configuration screen. (This screen lists your current
configuration.) Copy any necessary configuration
information shown so you can refer to it when you call for
assistance.
4. If you are using MS-DOS, at the command prompt type VER
and press The screen displays the MS-DOS version
number. Write it down. (If you are using another operating
system, see the manual that came with it for instructions on
obtaining the version number.)
Error Messages
Your computer’s built-in memory (ROM) contains a series of
diagnostics programs, called power-on diagnostics, which your
computer runs automatically every time you turn it on. These
programs check internal devices such as ROM, RAM, the timer,
the keyboard controller, and the hard disk drive.
When the system detects an error that isn’t serious, such as an
incorrectly defined diskette drive, you see an error message
and the following prompt:
Press to run SETUP or to continue
Write down the error message and press to continue.
If the system detects a serious error, the computer cancels
further checking and halts system initialization. The error
message remains on the screen and the computer locks up. If
this happens, see “The Computer Won’t Start” in this chapter.
If none of the suggestions listed there solves the problem,
contact the Epson Connection as soon as possible. Report any
error messages when you request technical assistance.
6-2 Troubleshooting