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Error messages – Epson Endeavor 468C User Manual

Page 138

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3. When you see Press if you want to run

SETUP,

do not press You see the System

Configuration screen. (This screen lists your current

configuration.) Copy any necessary configuration

information shown so you can refer to it when you call for

assistance.

4. If you are using MS-DOS, at the command prompt type VER

and press The screen displays the MS-DOS version

number. Write it down. (If you are using another operating

system, see the manual that came with it for instructions on

obtaining the version number.)

Error Messages

Your computer’s built-in memory (ROM) contains a series of

diagnostics programs, called power-on diagnostics, which your

computer runs automatically every time you turn it on. These

programs check internal devices such as ROM, RAM, the timer,

the keyboard controller, and the hard disk drive.

When the system detects an error that isn’t serious, such as an

incorrectly defined diskette drive, you see an error message

and the following prompt:

Press to run SETUP or to continue

Write down the error message and press to continue.

If the system detects a serious error, the computer cancels

further checking and halts system initialization. The error

message remains on the screen and the computer locks up. If

this happens, see “The Computer Won’t Start” in this chapter.

If none of the suggestions listed there solves the problem,

contact the Epson Connection as soon as possible. Report any

error messages when you request technical assistance.

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Troubleshooting