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The computer does not respond – Epson Endeavor 468C User Manual

Page 142

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You may have installed option cards that exceed the system’s

power requirements. Check the power requirements in

Appendix A.

4. If the electrical outlet is working and all the connections are

secure but your computer still won’t start, call the Epson

Connection for assistance.

The Computer Does Not Respond

If your computer locks up and does not respond when you

type on the keyboard, follow these steps:

1. Wait a few moments; some operations take longer than others

to complete. For example, the computer takes longer to sort

a database than to display the time. If your computer still

does not respond after a reasonable length of time, proceed

to the next step.

2. If you have just made a change in your system configuration,

your computer may take a few minutes to complete its

power-on diagnostics. The first time you turn on your

computer after making such a change, it can take several

minutes to finish its self test, depending on what you

changed. If the computer does not display the operating

system prompt after five minutes, turn it off, wait 20

seconds, and try again. If that doesn’t work, turn off the

computer, insert your main operating system diskette in

drive A and turn on the computer. If it still does not boot,

contact the Epson Connection for assistance.

3. Did you enter the correct password? See “Password

Problems” below.

4. Could your software be causing the problem? If you are

running an application program, see “Software Problems”

later in this chapter.

6-6

Troubleshooting