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Diskette problems – Epson Endeavor 468C User Manual

Page 148

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Diskette Problems

If you see an error message or have trouble accessing data on a

diskette, try the following steps:

1. You may have inserted the diskette upside-down or it may

not be inserted all the way. Remove the diskette and

reinsert it. If the diskette drive has a latch, be sure to turn it

down to secure the diskette. See Chapter 3 for detailed

instructions on inserting and removing diskettes.

2. If reinserting the diskette does not solve the problem and

you have access to another drive of the same type, place the

diskette in the other drive and repeat the operation. If you

can read the diskette, the trouble may be in your diskette

drive. See “Diskette Drive Problems” below.

3. Have you inserted the right type of diskette? For example, are

you trying to read a 1.44MB diskette in a 720KB diskette

drive?

4. Is the diskette write-protected? On a 3.5-inch diskette, the

write-protect switch may be set to the write-protect position

or there may be no switch. On a 5.25-inch diskette, there

may be a write-protect tab over the side notch or there may

be no notch. You cannot alter data on a write-protected

diskette. (Some programs do not function properly if the

diskette is write-protected.) See Chapter 3 for more

information.

5. Is the diskette formatted? A new diskette must be formatted

before you can store data on it. See your operating system

documentation for instructions on formatting diskettes.

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Troubleshooting