16 contact – SMA SB 240 User Manual
Page 74
16 Contact
If you have technical problems with our products, contact the SMA Service Line. We need the
following information in order to provide you with the necessary assistance:
• Inverter device type
• Inverter serial number
• Device type of the Sunny Multigate
• Serial number of the Sunny Multigate
• Special country-specific settings of the Sunny Multigate (if applicable)
• Type and number of PV modules connected
• Message of the inverter or Sunny Multigate
• Optional equipment, e.g. communication products
Australia
SMA Australia Pty Ltd.
Sydney
Toll free for Australia: 1800 SMA AUS
(1800 762 287)
International: +61 2 9491 4200
Belgien/Bel-
gique/België
SMA Benelux BVBA/SPRL
Mecheln
+32 15 286 730
Brasil
Vide España (Espanha)
Česko
SMA Central & Eastern Europe s.r.o.
Praha
+420 235 010 417
Chile
Ver España
Danmark
Se Deutschland (Tyskland)
Deutschland
SMA Solar Technology AG
Niestetal
Medium Power Solutions
Wechselrichter: +49 561 9522‑1499
Kommunikation: +49 561 9522‑2499
SMA Online Service Center:
Hybrid Energy Solutions
Sunny Island: +49 561 9522-399
PV-Diesel Hybridsysteme:
+49 561 9522-3199
Power Plant Solutions
Sunny Central: +49 561 9522-299
España
SMA Ibérica Tecnología Solar,
S.L.U.
Barcelona
Llamada gratuita en España:
900 14 22 22
Internacional: +34 902 14 24 24
16 Contact
SMA Solar Technology AG
Installation Manual
SMA-SB240-IA-en-12
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