SMA SB 240 - Manual (Page 17)

LED Status Explanation
B: LED Multigate off Either there is no AC voltage present or the Sunny Multi-
gate is defective.
glowing green The Sunny Multigate is in normal operating state.
glowing orange The Sunny Multigate is in Warning mode.
1. If communication is still possible, determine the
respective error message in Sunny Portal or
Sunny Explorer. You can find the cause and its
corrective measure in this document (see Section 11
"Troubleshooting", page 51).
2. If no communication is possible, disconnect the
network cable from the Sunny Multigate and
reconnect the Sunny Multigate to the network (see
Section 8.2 "Connecting the Sunny Multigate to the
Network", page 44).
3. If the error persists, disconnect the Sunny Multigate
from all voltage sources (see Section 10
"Disconnecting the Sunny Multigate from Voltage
Sources", page 50) and reconnect it (see
Section 6.7 "Connecting the Sunny Multigate to the
Utility Grid", page 39).
4. If the error persists, contact the SMA Service Line.
glowing red The Sunny Multigate is in Fault mode.
1. If communication is still possible, determine the
respective error message in Sunny Portal or
Sunny Explorer. You can find the cause and its
corrective measure in this document (see Section 11
"Troubleshooting", page 51).
2. If no communication is possible, disconnect the
network cable from the Sunny Multigate and
reconnect the Sunny Multigate to the network (see
Section 8.2 "Connecting the Sunny Multigate to the
Network", page 44).
3. If the error persists, disconnect the Sunny Multigate
from all voltage sources (see Section 10
"Disconnecting the Sunny Multigate from Voltage
Sources", page 50) and reconnect it (see
Section 6.7 "Connecting the Sunny Multigate to the
Utility Grid", page 39).
4. If the error persists, contact the SMA Service Line.
4 Product Description SMA Solar Technology AG
Installation Manual 17 SMA-SB240-IA-en-12