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Collecting diagnostic information with dr. watson, Backup and recovery strategies – Grass Valley FT Server User Manual

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2. Select

Save…

from the File menu.

3. Enter the name of the target file in the

File name

box.

4. Click

Save

.

Collecting diagnostic information with Dr. Watson

Collect diagnostic information related to application errors by using Dr. Watson. You can designate
any destination to save diagnostic information.

For details, see help information. Click

Start | Run...

, execute

drwtsn32.exe

, and click

Help

in the

Dr.

Watson for Windows

dialog box.

Backup and recovery strategies

On the FT server, there are three partitions to support backup and recovery strategies as follows:

The C: drive is for the Windows operating system and applications.

The D: drive is for a database, such as the GV STRATUS system database. This allows you to
restore the Windows operating system on the C: drive, yet keep the files on the D: drive intact.
Typically the database is backed up and recovered with database-specific processes, rather than
with a disk image.

The E: drive is for storing a system image of the other partitions. From the E: drive you can
restore images to the C: and D: drives.

When you receive a FT server from the factory, the machine has a system-specific image on the E:
drive. For the highest degree of safety, you should copy this image to a secure location that is not
on the FT device itself.

You receive a recovery CD with your server. This recovery CD does not contain a disk image.
Rather, the recovery CD is bootable and contains the Acronis True Image software necessary to
create and restore a disk image.

66

FT Server Instruction Manual

20131220

Servicing the FT Server