Epiphan VGA Printer User Manual
Page 51
4. VGA Printer Web admin interface
Maintenance Configuration
User Guide
Page 51
By default, the maintenance configuration uses TCP port 30 to
communicate with the Epiphan maintenance server. The default
address of the Epiphan maintenance server is
epiphany.epiphan.com. The VGA Printer device must be able to
find a DNS server to resolve the epiphany.epiphan.com address
and then must be able to connect to this address on the Internet
using TCP port 30.
If there is a firewall or other device protecting the network, the
configuration of this device may have to be changed for the VGA
Printer device to connect to the Epiphan maintenance server.
Contact your network administrator for assistance.
Figure 24:Maintenance Configuration
You can change the following maintenance configuration
settings.
Enable
Remote
Support
Allow Epiphan Support to log into the VGA
Printer device with special access privileges to
troubleshoot problems.
Enable
Connection
to
Maintenance
server
The VGA Printer device establishes an outgoing
TCP connection to the Epiphan maintenance
server using TCP port 30. Using this connection,
the device sends information to the Epiphan
maintenance server and Epiphan Support can
use this maintenance connection to remotely log
into your VGA Printer device.