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Thank you for choosing epiphan, Specifications, Warranty – Epiphan VGA Printer User Manual

Page 2: Technical support, Environmental information

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Thank you for choosing Epiphan!

At Epiphan, product function and quality are our top priority. We make every

effort to make sure that our products exceed our customers expectations. We

regularly contact our customers to ensure product performance and reliability.

We strive to continually enhance our products to accommodate your needs.

Specifications

You can go to the

VGA Printer

page of the Epiphan website to get information

about the VGA Printer.

Warranty

All Epiphan Systems products are provided with a 100% replacement warranty

for one year from the date of purchase. We welcome your feedback and

suggestions for product improvements. You can email your comments to

[email protected]

.

Technical Support

Epiphan is staffed by a professional support team. If, after checking the FAQs

for your product on the Epiphan website and re-installing the Epiphan driver

software, you continue to have outstanding issues, email a problem report to

[email protected]

. To help us solve the problem efficiently, include the

following info:
• Your VGA Printer serial number.
• The behavior of your VGA Printer LED indicators.
• Technical description of the VGA or DVI-A signal source including

resolution, refresh rate, synchronization, type of hardware.

• Complete description of the problem you’re experiencing.

Environmental Information

The equipment that you bought has required the extraction and use of natural

resources for its production. It may contain hazardous substances that could

impact health and the environment.
In order to avoid the dissemination of those substances in our environment and

to diminish the pressure on the natural resources, we encourage you to use the

appropriate take-back systems. Those systems will reuse or recycle most of the

materials of your end life equipment in a sound way.
The crossed-out wheeled bin symbol invites you to use those systems.
If you need more information about collection, reuse and recycling systems,

please contact your local or regional waste administration.
You can also contact us for more information on the environmental

performance of our products.

Copyright © 2010 Epiphan Systems Inc.

The names of actual companies and products mentioned herein may be the trademarks

of their respective owners.