Comtech EF Data MiniMAC Operation ManualOperation Manual Operation Manual - Manual (Page 21)

Troubleshooting MiniMAC Rack Management System
C–2 Rev. 0
C.1 Troubleshooting
Refer to if the MiniMAC Program runs but does not operate properly or gives an error
message.
Table C-1. Troubleshooting
Problem Probable Cause Remedy
Port communication error. Incorrect cabling or port
setup. 1. Check cable construction.
2. Verify using Hyperterm.exe
Device communication error. Device setup, addressing,
baud rate, incorrect. Verify communication setup.
Device communication error
reported on screen, but
commands are accepted by
device. Incorrect timeout time in
Registry Editor. Edit Registry File to proper
timeout time. (see Figure C-1)
MiniMAC Program gives an
error message and closes. Invalid parameter or
unauthorized action. Debug the services as described
in C.2.