Customer support – Comtech EF Data CRS-400 User Manual
Page 6
C
USTOMER
S
UPPORT
Contact the Comtech EF Data Customer Support Department for:
Product support or training
Information on upgrading or returning a product
Reporting comments or suggestions concerning manuals
Contact Customer Support using any of the following methods:
Email:
Mail:
Comtech EF Data
Customer
Support
Department
2114
West
7th
Street
Tempe,
Arizona
85281
USA
Phone: (480) 333-2200 (Main Comtech EF Data Number)
(480) 333-4357 (Customer Support Desk)
Fax:
(480) 333-2161
To return a Comtech EF Data product (in-warranty and out-of-warranty) for repair or
replacement:
Request a Return Material Authorization (RMA) number from the Comtech
EF Data Customer Support Department.
Be prepared to supply the Customer Support representative with the model
number, serial number, and a description of the problem.
To ensure that the product is not damaged during shipping, pack the product
in its original shipping carton/packaging.
Ship the product back to Comtech EF Data. (Shipping charges should be
prepaid.)
For more information regarding the warranty policies, see Warranty Policy, p. xii.