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Customer support – Comtech EF Data CRS-400 User Manual

Page 6

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C

USTOMER

S

UPPORT

Contact the Comtech EF Data Customer Support Department for:

Product support or training

Information on upgrading or returning a product

Reporting comments or suggestions concerning manuals

Contact Customer Support using any of the following methods:

Email:

[email protected]

Mail:

Comtech EF Data

Customer

Support

Department

2114

West

7th

Street

Tempe,

Arizona

85281

USA

Internet:

www.comtechefdata.com

Phone: (480) 333-2200 (Main Comtech EF Data Number)

(480) 333-4357 (Customer Support Desk)

Fax:

(480) 333-2161

To return a Comtech EF Data product (in-warranty and out-of-warranty) for repair or
replacement:

Request a Return Material Authorization (RMA) number from the Comtech

EF Data Customer Support Department.

Be prepared to supply the Customer Support representative with the model

number, serial number, and a description of the problem.

To ensure that the product is not damaged during shipping, pack the product

in its original shipping carton/packaging.

Ship the product back to Comtech EF Data. (Shipping charges should be

prepaid.)

For more information regarding the warranty policies, see Warranty Policy, p. xii.