EXFO FG-750 - Manual (Page 298)

Troubleshooting
284 FG-750
Solving Common Problems
The Host Web UI stops
responding in the “Loading”
state.
The IP address or the host
name of the host
machine has changed.
Check the IP address of the
host, and correct if
necessary.
The host machine is
restarting.
Wait for the host machine
to start.
The host machine is not
reachable.
Contact your network
administrator for
network-related
troubleshooting.
The Web browser that is
used is not supported.
Use one of the supported
browsers see Supported
Web Browsers on page 12.
If none of the solutions
mentioned above solves
the problem, contact
EXFO.
Network settings are not
properly applied on the host
machine.
Wrong IP address, subnet
mask, or gateway.
Check if the IP address,
subnet mask and gateway
that you have specified for
the host are valid.
The Web interface is not loaded
or not rendered properly in the
Web browser.
Browser-specific issue.
The browser might not
support HTML5.
Refresh the Web page. If
the interface still does not
load properly, check the
version of your browser.
The Web browser must
support HTML5. For the
complete list of supported
Web browsers,
see Supported Web
Browsers on page 12.
Problem Possible Cause Solution