Potter PFC-9000 Series - Manual (Page 85)

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PFC-9000 • 5403535 • REV G • 9/08
Appendix D – Troubleshooting Tips
Quick Troubleshooting Guide:
The LCD and individual LED Indicators will give a concise description of any Panel or Wiring Faults detected. The Queue
buttons can be used to select a type of event, and the cursor buttons to select individual events. Additional details are available by
pressing and holding the “INFO” button.
A.C. ON If the green LED is not illuminated, check that110 VAC (nominal) power is connected. If less that
102VAC is present, the panel will indicate a loss of A.C. power.
PRE-ALARM The Pre-Alarm feature indicates that a smoke or heat sensor reaches 70% of threshold of alarm within
a given time set.
GND FAULT This panel has a common ground fault detector. Pushing the “INFO” button will give a better
indication of where the ground fault is in the system.
TROUBLE Battery Trouble
QUEUE Check for the presence of batteries and their conditions. Low voltage (below 20.4V) will cause a
battery trouble. If battery trouble condition persists, replace batteries as soon as possible.
Unconfigured Device
Message will appear when a device is added on the loop and the device is not included in the software
or when duplicate addresses are connected to the loop. Check the loop for devices with duplicate
address. Pushing the “INFO” button will help indicate which device is unconfigured by device type.
Missing Device
Message will appear when a device that is programmed in the software does not appear to be
connected to the loop. The device must be connected to the loop or deleted from the configuration
software. If multiple devices are missing, check the loop wiring for a break or open condition.
I/O Adder Mismatch
This message will appear if the adder modules are installed in the panel in a different order than what
is programmed in the panel. The panel must be powered down and the module order changed or the
software changed to match the installation in the panel.
I/O Adder Missing
This message will appear when the software indicates that an adder module should be installed and is
missing. A common problem is a continuity jumper left on an adder module other than that last one.
Also, ensure that the adder modules in the software match the adder modules that are installed in the
panel.
Datalink Failure
This message will appear when an annunciator is operating and an interruption of power or
communication occurs. If a date link failure occurs, it is imperative that the panel be powered
down before the lost communication or power is reconnected. Failure to power the panel
down may result in damage to the panel, annunciator or both.
Print Reports does not work
The print reports will not work with Windows XP. You must change the operating characteris-
tics to an earlier version of Windows. Close the configuration program, Right click on the PFC
config Icon, select PROPERTIES, COMPATIBILITY, check the box that allows different
versions of windows.
Node 33 Not Found, Operation Aborted
An annunciator is loaded in the program but not installed on the RS-485 or visa versa. If an
annunciator is in the program it must be installed on the loop. Likewise if an annunciator is on
the loop, it must be in the program or the panel will not accept the program. Node 33 is a
remote annunciator.