FingerTec AC800 Plus MC - Manual (Page 61)

62
3 The FingerTec® Fingerprint Reader has difficulty recognizing my
finger. It takes many tries before I am verified.
• Please make sure that your finger is not too oily or too dirty because the oil and
dirt will cover the minutia points of the fingerprint, thus make reading difficult.
• Make sure that the reader is not facing direct sunlight because it will disrupt the
readings of the scanner. To deal with light interference, cover the scanning area
when you want to do finger verification.
4 When the FingerTec® Fingerprint Reader is on, the red LED is blink-
ing. Is there something wrong?
There is nothing wrong with the reader. The red LED blinks to indicate that the
reader is on the standby mode. When a fingerprint is verified, the LED will turn to
green.
5 The FingerTec® Fingerprint Reader was accidentally shutdown by a
staff. Will we lose all the transaction data in the reader?
All the transaction data up until the minute the reader was shutdown stays in the
reader and can be downloaded to the PC by using the TCMS V2 software. The data
will only disappear if it has been downloaded to the PC.
6 The FingerTec® Fingerprint Reader did not voice “Thank You” or
“Please Try Again”during verification. What should I do?
You may enable the voice function under Advance Option. The voice option might
have been disabled.
APPENDIX
•
TROUBLESHOOTING