Brother INTELLIFAX 600 - Manual (Page 115)

TROUBLESHOOTING
Problems When Dialing
PROBLEM POSSIBLE CAUSE ACTION
• The number you called is
busy or does not reply
• TONE/PULSE dialing is set
incorrectly
• The number called is not a
fax machine
• Check the number and try
again later
• Set TONE/PULSE dialing
correctly
• Power cord is not connected
to outlet
• Manual reception is set
• Ring delay is set to zero
• Connect the power cord
• Check reception mode
• Set ring delay to 1 or more
Ref
N O R E S P O N S E / B U S Y
A LT ER N A T E
P R E S S S T O P K E Y
5-2
Ring signal does not sound
Ring signal continues ringing
2-5
Problems When Sending A Fax
PROBLEM POSSIBLE CAUSE ACTION Ref
C O M M . E R R O R X X Y Y
P R E S S S T O P K E Y
' A communication error
occurred during transmission
Poor telephone line quality
Re-send the document
Contact your telephone
installer if the problem recurs
when sending to other
destinations
D I S C O N N E C T E D
The called party
disconnected the line
Call the other party to check
what happened
P R E S S S T O P K E Y
ex) XX YY = 2Q01 or 2008
C O N N E C T I O N F A I L
The other party is not ready
for polling
Ask the other party to be
ready for polling
P R E S S S T O P K E Y
11-4
Recipient reports received
copy is blank or faint
•You put the document in the
feeder upside-down
• Recording paper roll wrongly
installed in receiving machine
• Wrong recording paper in
receiving machine
• Re-send the document
correctly
• Ask the recipient to cheek
• Ask the recipient to check
Recipient reports generally
poor copy quality
Poor quality original
■ Inappropriate resolution
setting
Scanner is dirty
Use only good quality
originals
Use FINE or SUPERFINE
resolution
Use PHOTO mode for
photographs
Clean the scanner
8-5
15-1
14-4