CNET ecopy Printer/Fax/Scanner/Copier - Manual (Page 185)

Troubleshooting
177
11
Error messages displayed on the Web Status Monitor
Other Problems
Message Possible Cause and Required Action
Wrong parameter for
Login User Name.
• The format for entering [Login User Name] is incorrect.
Confirm that [Login User Name] is specified in the for-
mat of "work group name\user name" or "domain
name\user name". For example, when the work group
name is “abcd” and the user name is “john”, enter “ab-
cd\john” into [Login User Name].
Wrong parameter for
File Send Path Name.
• The information entered to [File Send Path], [Login User
Name] , or [Login Password] is incorrect. When entering
information, be careful not to mix up upper case letters
and lower case letters.
• In most cases, it is required to enter the password into
[Login Password] for the user entered in [Login User
Name] . However, when accessing a shared folder that is
password protected under Windows 95/98/98
SE/Me, it is necessary to enter the shared folder’s pro-
tection password into [Login Password]. Confirm the
operating system of the computer that you are trying
to access, and make necessary settings in accordance
with it, as described the above.
Unable to make configu-
rations because Scanner
is currently in use.
Please try again later.
• This machine is currently used as a network TWAIN
scanner, by another client computer.
• You may be trying another [Enter Custom Send File] op-
eration. Before performing another [Enter Custom Send
File]
operation, it is necessary to press [PrevMenu] on the
control panel of this machine to display a Send File
standby screen.
Problem Possible Cause and Required Action
Two or more units of this machine
with the same (or similar) device
name exist on the same network. • You can change the device name of this machine from
[Configuration] → [Basic Settings] → [General Settings] →
[Device Name] on the Web Status Monitor. The factory
default for the device name is “RNP******” (“******” is
the last six digit of the machine’s MAC address). When
you change the device name, note that you cannot
change to a name that starts with “RNP”.
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