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Innovation series water heaters – AERCO Innovation (G-10-1350 to G-11-0563) User Manual

Page 84

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Innovation Series Water Heaters

Chapter 7

OMM-0079_0B

USER MANUAL

Troubleshooting Guide

Page 84 of 200

AERCO International, Inc.

· 100 Oritani Dr. · Blauvelt, NY 10913 · Phone: 800-526-0288

PR1 - 07/21/11

TABL 7-1. WATER HEATER TROUBLESHOOTING – Continued

FAULT INDICATION

PROBABLE CAUSES

CORRECTIVE ACTION

(continued)

2. Air/Fuel Valve unplugged.

3. Loose wiring connection to the

stepper motor.

4. Defective Air/Fuel Valve stepper

motor.

5. Defective Power Supply Board or

fuse

6. Defective IGST Board

2. Check that the Air/Fuel Valve is connected to the Control Box.

3. .Inspect for loose connections between the Air/Fuel Valve motor

and the wiring harness.

4. Replace stepper motor.

5. Check DS1 & DS2 LEDs on Power Supply Board. If they are not

steady ON, replace Power Supply Board.

6. Check “Heartbeat” LED DS1 and verify it is blinking ON & OFF

every second. If not, replace IGST Board.

7.2

ADDITIONAL FAULTS WITHOUT SPECIFIC FAULT MESSAGES

Refer to Table 7-2 to troubleshoot faults which may occur without a specific fault message being displayed.

TABLE 7-2. WATER HEATER TROUBLESHOOTING WITH NO FAULT MESSAGE DISPLAYED

OBSERVED INCIDENT

PROBABLE CAUSES

CORRECTIVE ACTION

Hard Light-Off

1. Staged Ignition Ball Valve closed.

2. Clogged/damaged Gas Injector on

Igniter-Injector (Figure 7-2).

3. Defective Staged Ignition Solenoid

(Figure 7-2)

1. Open the 1/4” Staged Ignition Ball Valve on the downstream side

of the SSOV (Figure 7-1).

2. Disconnect the Staged Ignition Assembly from the Igniter-

Injector and inspect Gas Injector to ensure it is not clogged or
damaged.

3. Close the 1” Manual Shutoff Valve and the 1/4” Ball Valve that

connects to the flex hose of the Staged Ignition Assy. (Figure 7-
1). Attempt to start the unit and listen for a “clicking” sound that
the Staged Ignition Solenoid makes during Ignition Trial. If
“clicking” sound is not heard after 2 or 3 attempts, replace the
Staged Ignition Solenoid.

Fluctuating Gas Pressure

1. Gas pressure going into unit is

fluctuating.

2. Damping Orifice not installed.

1. Stabilize gas pressure going into unit. If necessary, troubleshoot

Building Supply Regulator.

2. Check to ensure that the Damping Orifice is installed in the

SSOV Actuator shown in Figure 7-3. (For IRI Gas Trains, the
Damping Orifice is installed in the downstream SSOV Actuator).

Air/Fuel Valve “hunting” at the

80% Valve Position

1. IGST and Power Supply Boards in

Control Box are outdated.

1. Check to ensure that the IGST and Power Supply Boards are

Rev. E or higher.