Kofax communication server tc/archive, Searching the archive, Tips for efficient searching – Kofax Communication Server 9.1 User Manual
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TCfW Communication Server Client
© Copyright Kofax, Inc. All information is subject to change without notice.
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The Kofax Communication Server Archive allows you to secure your messages, since all messages to and
from all platforms are integrated into a single storage and retrieval point. Messages routed via the Kofax
Communication Server messaging system as well as all messages sent via one of the supported mail
clients are automatically archived making local storing or archiving of messages obsolete.
You can easily retrieve a message with the integrated search engine.
Note:
For users that don‘t have the TC/Archive Server installed, the menu Archive – Demo shows a
demonstration of the Archive retrieval windows.
7.1
Searching the Archive
During a search, the entries found are continuously added to the folder window.
If an off-line volume (a whole TC/Archive Server volume that has been filled and burned onto a CD and is
thus not currently available on the Archive Server) is required (either for index or data) TCfW opens a
notification window. You will need to make the requested volume available either by inserting the CD-ROM
in the drive at your own workstation or in the Archive-Server
‘s CD-ROM drive and specifying the path.
To search the Archive, follow these steps:
1)
Select an Archive folder from the tree view in the left pane.
2)
Click the Search button in the toolbar. The Archive window will open.
3)
Enter the search string. You can also specify further restrictions like recipients, senders or dates.
4)
Click Search Now or press Enter to start searching the Archive.
The results will be displayed in the right pane. If you were given the rights you may attach them to a new
message by double-clicking them.
Note: If you have no Archive Server
installed, you won‘t see an Archive Folder in your folder window.
7.1.1
Tips for Efficient Searching
If the word specified does not end with a ‗.‘ (dot), the search will return matches of that word at the
beginning of others. This applies to the Search For Text field and to enter criteria in the Advanced tab.
This means that if a search is submitted for the word ‗order‘ the search will return the words ‗orders‘,
‗ordering‘ and ‗ordered‘.
If an exact match is required, the specified word must end with a ‗.‘ (dot). The TCOSS server then looks
for whole words only. This applies to the Search For Text field and to input in the Advanced tab.
Allowed keywords for all
input fields are ‗AND‘, ‗OR‘ and ‗NOT‘ in any combination. The keywords must
be specified in capital letters, otherwise they are treated like normal search words.
Parentheses are not supported.