Welch Allyn SureTemp PlusModule - User Manual - Manual (Page 71)

SureTemp Plus Module OEM Implementation Error Codes and Recovery
Welch Allyn OEM Technologies Confidential 71
11 - Error Codes and Recovery
Table 8 defines the SureTemp Plus module error codes. Recovery attempts are suggested if the
status indicates a fault condition. The errors are grouped into the following classes:
• Probe
• Module
• Ambient
• Battery/Voltage
• Patient
Recovery attempts may include the host initializing a reset.
Table 8. Error Codes and Recovery
Error Class Possible Cause Action
21 Probe Temperature conditions are such that
the probe is located above 112
°
F/
43.3
°
C.
Defective probe tip where heater is too
close to thermistor.
Correct probe tip conditions.
If problem persists, replace probe.
If problem still persists, replace
module.
22 Probe Excessive heater energy.
Heater not working.
Could have taken too long to predict. Try another predict cycle.
If problem persists, replace probe.
24 Ambient Ambient temperature too high. Check internal temperature at probe
well. Verify ambient temperature does
not exceed operating specification.
25 Ambient Ambient temperature too low. Check internal temperature at probe
well. Verify ambient temperature does
not exceed operating specification.
27 Battery/
Voltage Battery or power-supply voltage
exceeds algorithm maximum value. Verify that the supply voltage is within
specification.
28 Battery/
Voltage Battery or power supply voltage below
algorithm minimum value Verify that the supply voltage is within
specification.
32 Probe Thermistor pulled away from the tip or
heater broken. Try another predict cycle. If problem
persists, replace probe.
33 Probe Probe not responsive.
Probe not characterized/calibrated. Replace probe.
34 Probe Probe not characterized/calibrated. Replace probe.