Kontron VM162 - Manual (Page 10)

VM162/VM172 Preface
Page 0- 4 © PEP Modular Computers Juli 23, 1997
PEP Modular Computers Two Year Limited Warranty
We grant the original purchaser of PEP products the following hardware warranty. No other warranties that may be
granted or implied by anyone on behalf of PEP are valid unless the consumer has the expressed written consent of PEP
Modular Computers.
PEP Modular Computers warrants their own products (excluding software) to be free from defects in workmanship
and materials for a period of 24 consecutive months from the date of purchase. This warranty is not transferable nor
extendible to cover any other consumers or long term storage of the product.
This warranty does not cover products which have been modified, altered, or repaired by any other party than PEP Mo-
dular Computers or their authorized agents. Furthermore, any product which has been, or is suspected of being dama-
ged as a result of negligence, misuse, incorrect handling, servicing or maintenance; or has been damaged as a result of
excessive current/voltage or temperature; or has had its serial number(s), any other markings, or parts thereof altered,
defaced, or removed will also be excluded from this warranty.
A customer who has not excluded his eligibility for this warranty may, in the event of any claim, return the product at
the earliest possible convenience, together with a copy of the original proof of purchase, a full description of the ap-
plication it is used on, and a description of the defect; to the original place of purchase. Pack the product in such a way
as to ensure safe transportation (we recommend the original packing materials), whereby PEP undertakes to repair or
replace any part, assembly or sub-assembly at our discretion; or, to refund the original cost of purchase, if appropriate.
In the event of repair, refund, or replacement of any part, the ownership of the removed or replaced parts reverts to PEP
Modular Computers, and the remaining part of the original guarantee, or any new guarantee to cover the repaired or
replaced items, will be transferred to cover the new or repaired items. Any extensions to the original guarantee are
considered gestures ofgoodwill, and will be defined in the “Repair Report” returned from PEP with the repaired or re-
placed item.
Other than the repair, replacement, or refund specified above, PEP Modular Computers will not accept any liability for
any further claims which result directly or indirectly from any warranty claim. We specifically exclude any claim for
damage to any system or process in which the product was employed, or any loss incurred as a result of the product
not functioning at any given time. The extent of PEP Modular Computers liability to the customer shall not be greater
than the original purchase price of the item for which any claim exists.
PEP Modular Computers makes no warranty or representation, either expressed or implied, with respect to its pro-
ducts, reliability, fitness, quality, marketability or ability to fulfill any particular application or purpose. As a result, the
products are sold “as is,” and the responsibility to ensure their suitability for any given task remains the purchaser’s.
In no event will PEP be liable for direct, indirect, or consequential damages resulting from the use of our hardware or
software products, or documentation; even if we were advised of the possibility of such claims prior to the purchase
of, or during any period since the purchase of the product.
Please remember that no PEP Modular Computers employee, dealer, or agent are authorized to make any modification
or addition to the above terms, either verbally or in any other form written or electronically transmitted, without
consent.